While our technicians use the best techniques and solutions available, some stains may be permanent due to the type of spill, carpet material, or how long the stain has been there. We’ll always evaluate and let you know what results to expect.

On average, it takes about 15-30 minutes per room, depending on the size of the area, the amount of furniture to move, and the level of soiling.

No, our cleaning process does not leave sticky residues that attract dirt. Some companies use soap-based solutions that leave behind residue, causing carpets to soil quickly. We use a professional hot water extraction method that minimizes residue and keeps carpets cleaner longer.

Yes, we carefully move most furniture and return it to its original position after cleaning. However, we do not move large, fragile, or electronic items such as pianos, entertainment centers, antique furniture, or beds without wheels although our wand will reach under the bed.

Vacuuming beforehand isn’t required, but if you do a light pass over high-traffic areas, it can help. Our machines include powerful vacuums, ensuring a deep clean.

We use hot water extraction, commonly known as steam cleaning, to remove dirt, allergens, and bacteria from deep within the carpet fibers. It’s one of the most effective methods for a deep clean.

You can walk on it immediately after cleaning, but we recommend trying to minimize traffic until it’s fully dry to prevent re-soiling. Wearing clean socks or indoor shoes helps minimize dirt transfer. Shoe covers work well too. 

Carpets typically dry within 8 to 12 hours, depending on humidity, airflow, and temperature. Using fans, opening windows, or adjusting your thermostat can speed up the drying process.

Pricing differences come down to quality, experience, and service guarantees. Some companies may offer lower prices but cut corners by using untrained technicians or leaving behind cleaning residues. We ensure professional service with trained staff, high-quality solutions, and a satisfaction guarantee.